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DIGITAL FOUNDATION · GENEVA, SWITZERLAND

Process automation and AI in Geneva, without going through an agency

From repetitive tasks to custom applications: I help you simplify day-to-day work with n8n, Make and AI agents tailored to your processes.

Discuss your project

Win back your time.

Independent consultantHow I work with you

What automation actually changes

For an association

Transferring registrations into the tracking tool and preparing confirmations. The people in charge find the information without copying it out by hand.

For a service SME

Centralising requests, syncing contact details and preparing regular reporting. The goal is to reduce manual handling while keeping a record of what was done.

These examples illustrate possible uses. What can be done, and the gains, are assessed with your tools and your business rules.

The processes most often automated

Process automation rarely starts with a big project. It first targets the tasks that come back every week:

  • Invoicing and reminders. Preparing invoices from the data available and scheduling reminders according to your rules.
  • CRM and data entry. Syncing information between tools to limit double entry, or completing company records with their business sector (NOGA code).
  • Emails and documents. Sorting requests and extracting useful information, with human approval where needed.
  • Reporting. Pulling together recurring figures and preparing the reports your team expects.
  • Internal search. Letting an AI agent find information in an approved document base.

Automation agency or independent consultant?

If you are looking for an automation agency in Geneva, what you are really looking for is someone who can understand your processes, connect your tools and deliver something that lasts. That is what I do, on my own.

  • A single point of contact. The person who audits your processes is the one who builds the workflows and trains your team. Nothing gets lost between a salesperson, a project manager and a developer.
  • No hidden subcontracting. The work is not resold to an outside provider. You know who has access to your tools.
  • A quote tied to the actual work. With no agency structure to fund, the estimate covers the agreed scope, not hours of coordination.

The limit is clear: I run few projects at a time. If your need calls for a team of several full-time developers, an agency will be better sized, and I will tell you so.

Why automation projects fail

A process that is still unclear

Automating poorly defined rules reproduces the ambiguities. We start by understanding how things really work, who is responsible and the special cases.

Connections without safeguards

An expired access token, a changed format or a missing value can interrupt the flow. Error handling, alerts and recovery options are part of the design.

A tool nobody takes over

Documentation, access rights and training are prepared alongside the project. Your team needs to understand what is running and know who to turn to when something needs attention.

From audit to go-live

Auditing your processes

We look at how information flows and at the repetitive tasks. The time spent and how often operations recur are used to estimate whether automation is worthwhile.

Scope and estimate

The proposal specifies the flows concerned, the tools to connect, the estimated gains and the costs. We start with a scope that is useful and manageable.

n8n, Make or custom development

Connections and rules are built in the agreed environment. n8n notably allows controlled hosting; Make may suit other needs. The choice also depends on integrations, access rights and maintenance.

Testing and gradual rollout

We test the expected behaviour, but also errors and special cases. Go-live includes the approvals and recovery options needed.

Training your team and follow-up

You receive the agreed documentation and access. Follow-up then lets us adjust the flows based on how they are actually used.

Applications, SaaS and AI agents

When a workflow is not enough, I can design a business application or a custom SaaS: interface, business rules and connections to your tools.

An AI agent can handle a task that involves reading, sorting or searching through information. Its role, its access and the human approval steps are defined before development. AI is not added where simple rules will do. To query internal documentation, I most often use RAG, which I explain in my guide to agentic RAG.

Measuring the real gain

The starting point is your current situation: time spent, number of operations and errors to fix. After go-live, we compare these against actual use, taking exceptions and supervision time into account.

A gain announced before the audit remains an estimate. I prefer a first measurable scope to a general promise of productivity.

Hosting and data control

n8n can be self-hosted, including in Switzerland or on infrastructure you control. But where it is hosted is not enough: every connection and every AI service may send data to another provider.

So we define the data processed, the access rights, the destinations and the retention periods. If processing must stay within a specific perimeter, the tools and models must be chosen and configured accordingly.

Discuss your process

ONE CONTACT, FROM ADVICE TO DELIVERY

Your project.
My commitment.

Having run an SME shapes the way I work: understanding your constraints, clarifying the choices and handing you the keys to the project.

About my background

FREQUENTLY ASKED QUESTIONS

Before you
get started.

How much does an automation cost?

It depends on the number of tools to connect and the complexity of the business rules. A simple first workflow — an automatic reminder, a sync between two tools — takes a few days of work. You always receive a fixed price before I start, never an open-ended time-and-materials arrangement.

Do we need to change our current software?

No, that is the whole point. n8n and Make connect to what you already use — accounting, CRM, email, spreadsheets. Replacing software that works just to fit in an automation would be tackling the problem the wrong way round.

Where is our data hosted?

Hosting is decided project by project. n8n can be self-hosted, including in Switzerland, but connected tools and AI services may process data elsewhere. We review each destination and the access rights required.

What happens if a workflow breaks?

Every automation is built with explicit error handling and an alert: you are warned before your client is. The documentation lets you step in yourself, and I remain reachable for anything beyond that.

Will we depend on you afterwards?

No. The workflows sit in your account, they are documented, and your team is trained to evolve them. A client who stays by choice is worth more than one who stays because they can’t leave.

Do we need to code to use the automations?

Not for day-to-day use, when things are designed for your team. Training comes with the delivery. Some changes or more complex connections may require technical work.

Are you an automation agency?

No. I’m an independent consultant: I carry out the audit, build the n8n or Make workflows and run the training myself, with no subcontracting. For an SME, that means a single point of contact from the first call to go-live. The trade-off is limited capacity: I take on few projects at a time and I tell you from the outset if my schedule doesn’t suit you.

FIRST CALL, NO COMMITMENT

Less repetition. More possibilities.

Discuss your project